Our Reviews

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Reviews From Our Customers

Your Restoration Experts in Sterling Heights, Macomb & Troy

At Restoration 1 of Macomb & East Oakland County we are committed to helping our customers navigate the emotional, stressful, and challenging process of restoring their homes and businesses after a disaster. This goes beyond simply cleaning up the mess and repairing the damage. We are your partner throughout the entire process, and we’ll be by your side to answer any questions and guide you. 

Our entire team is committed to making sure our customers are at ease and treated with kindness and respect. An experienced project manager will be your dedicated point of contact, available to address any concerns you may have. We’ll also work directly with your insurance company, eliminating the hassle and ensuring your property is restored as soon as possible. 

Call us today and see why Restoration 1 of Macomb & East Oakland County is the trusted choice for so many property owners throughout the area. We’re available 24/7 – call anytime.

Micah Jefferson

Jeff and his team are outstanding and very professional. I highly recommend Restoration 1 of Macomb and East Oakland County to anyone that needs immediate service and wants it done right the first time.

Axiom Graphics

After an extremely unfortunate turn of events Restoration 1 came to the rescue! They dropped everything and had a team on site, the same day. By the end of the next day they had us back in business! Can't say enough good things about Restoration 1. HIGHLY RECOMMEND!

Tim Sullivan

We lost power, and therefore our sump pump during the Apr '18 ice storms. After discovering 1.5" of water in the basement I called 2 restoration companies who told me to call them back when I had power again. Then I called Rest. 1 and Jeff showed up 4hrs later. Upon telling him I could get a generator from a friend (all his were already in use) he left me a dehumidifier, then returned later to help set everything up. 24hr hours later, still without power, we had 2 generators running, the basement cleaned of standing water, and recovery under way. There's a lot of small details I'm skipping over in my summary, but he didn't in his efforts. I hope I never have to, but if so I will absolutely use Restoration 1 again.

Janice Bartneck

Restoration 1 of East Oakland County is fantastic! Jeff Stevenson was friendly, prompt, knowledgeable, trustworthy and very fair with cost. I highly recommend them! He fixed a nasty moldy smelling crawl space into an area that I comfortably store some things!! 5 Stars all the way!

Paul Queseda

Had basement work done. Jeff worked with me to get the job done as quickly as possible. Work was done in a very professional manner. The work crew left the work site very clean. Great experience, just hope I do not have to use them again, but will if needed.

Carey Winkel

We have used Restoration 1 of East Oakland County for work with our clients and the experience was terrific. The first situation was associated with a broken pipe in a Medical office associated with Ascension Crittenton. Their work was thorough and the service to our client and the tenant to ensure they were pleased was amazing.

The second experience was a client of ours that had a flood due to a broken water pipe. Jeff and his team were on the job right away and again, focused on the details and accommodating our client in a professional manner. We own a Commercial Cleaning Master Franchise and would highly recommend Restoration 1 of East Oakland County for restoration needs in any of our client facilities. Jeff and his team are so professional and thorough.

Les Thomas

My experience with Restoration 1 was OUTSTANDING. I would recommend anyone that requires fast, professional remediation services to call on Jeff Stevenson and his team.

My apartment complex in Mt. Pleasant was flooded during the storm of the Century, and when I got on site around 6pm the entire city had been declared a disaster zone. I made one call to Restoration 1 who dropped everything and drove two hours to arrive on scene by 9pm. They immediately deployed over 75 pieces of mold-eliminating and blow drying equipment which saved every tenant's personal property and minimized the damage to my building. Jeff and his team were on site every day for a week or more taking moisture readings in the walls and floor making sure it was safe before installing drywall, paint, carpet and returning each apartment to its like-new condition. Every tenant was impressed with their work as their time out of the unit was minimal. From my perspective, as a property owner, Jeff personally worked with my insurance adjuster by meeting with him on site, providing enormously detailed labor and material costs associated with the project AND submitted the claim for me. I received the maximum allowable claim reimbursement, easily twice what I would have received had I submitted the claim on my own.

Thank you, Restoration 1 and Jeff Stevenson, for a truly great experience during a very difficult time.

Talal Dubaisi

Jeff was very responsive to my call for a mold inspection at my attic and crawl space. He showed up the next day and spent an hour thoroughly inspecting the suspect areas and providing explanations to me about his observations. He exhibits a great deal of knowledge. I definitely recommend his business to others.

David Stenstrom

I called Restoration 1 early last Thursday morning and within an hour the owner, Jeff Stevenson, was in my basement developing a strategy to protect my investments and rectify the damage. His team arrived soon after and the three of them worked like machines to perform what I can say, Was Only a Miracle. They removed the water, carpet, padding, stacked books, removed debris, and then dried everything out with dehumidifiers, blowers, and air scrubbers. These guys were professional, courteous, and never stopped working.

They were trustworthy and after talking with Jeff, I could see how much he valued his customers and his team. I would recommend Jeff and his team for any job and felt secure enough to leave them working in my home while I ran errands - leaving them alone in my home.

I cannot say enough about the dedication and commitment of this company and hopefully will never need them again. However, if anything happens again to my home or a family member - you can be assured we will be contacting Jeff - He is the GREATEST.

Chelsea DeNio

I can’t say enough great things about Jeff and his team. There was a flood in my condo before I had even moved in. It was at the fault of a flooring company, and it was a very stressful situation. I contacted Restoration 1 and Jeff came out to the condo the same day. He took the time to explain all the steps he and his team would take, and ensured that I felt I was making the right decision to go with his company. Jeff and his team were very professional and reliable. Jeff made it clear that he genuinely cared about the unfortunate situation and making it as smooth of a process as it could be. Jeff and his team left the condo very clean after they had completed their work.

Thank you, Jeff, for a great experience despite stressful circumstances!